Adobe Flash Plugin – Can’t install Flash Player

One day, out of the blue, I couldn’t seem to play embedded flash on the web. An error insisted I needed to install the correct version of flash. I proceeded to do so, but the install kept failing. Somehow I inherited a damaged windows system registry. I did some research and found a solution.

If you are having this issue, give it a try.

http://kb2.adobe.com/cps/494/cpsid_49419.html

Note: Visit the Adobe Flash Player Help and Support page for help with top issues. Make sure to uninstall Flash Player, restart your computer, and install the latest version of Flash Player before continuing with the recommendations in this article. For more information, see “Troubleshoot Flash Player installation | Windows” (TechNote 19166).

Issue

A damaged Windows system registry or incorrect registry permissions settings may prevent you from installing Flash Player.
Symptoms may include:
  • During installation, you see the error message “Failed to install. For Troubleshooting please see: http://www.adobe.com/go/tn_19166.”
  • Your Flash Player installation finishes with no error, but you cannot view Flash content in Internet Explorer.
  • Some sites tell you that you do not have the correct version of Flash Player, even though you have installed the latest version.
  • Some sites tell you to reinstall Flash Player, but after you do so, you see the same message.
Permissions can be tricky, but in most cases, you can install and use Adobe Flash Player if you are logged into a Windows Administrator account. If you don’t know how to do this, check with your system administrator, or read your Windows documentation.
Make sure to uninstall Flash Player, restart your computer, and install the latest version of Flash Player before continuing with the recommendations in this article. For more information, see “Troubleshoot Flash Player installation | Windows” (TechNote 19166).

System administrators

If you are a system administrator, see the “Advanced Troubleshooting” section of “Troubleshoot Flash Player installation | Windows” for information about permissions and registry key issues that can block the installation of Flash Player.

Solution

Warning! By following the directions below, you will modify the Windows System Registry. A mistake could cause serious system damage, which may require you to reinstall your operating system.
If you are not comfortable editing the registry, get help from your system administrator or another IT professional.
If you choose to proceed, first back up your entire hard drive, and create a Windows System Restore Point.
Adobe Systems cannot be held responsible for damage resulting from your following these instructions.
Note: The following solution is not required for Flash Player 10 and above. These registry changes were included in the Flash Player uninstaller and can be downloaded here.
  1. Make sure you are logged into a Windows Administrator account. If you are not, you will not be able to use SubInACL.
  2. Download SubInACL from the Microsoft Download Center.
  3. Follow the installation instructions. Make sure you install SubInACL (subinacl.exe) to the directory C:Program FilesWindows Resource KitsTools.
  4. Download the reset_fp10.zip file.
  5. Open the fp10.zip file and extract the reset_fp10.cmd file to the directory C:Program FilesWindows Resource KitsTools.
    Both this file and SubInACL (subinacl.exe) must be in this directory.
  6. Double-click reset_fp10.cmd. A command window will open, and SubInACL will run.
    Do not use the machine while SubInACL is running.
  7. After SubInACL finishes, you will see a prompt “Press any key to continue”.
  8. Install Flash Player from the Flash Player download page.
  9. To confirm that your installation succeeded, visit the About Flash Player page. At the top of the screen, you should see a message that reads “Adobe Flash Player Successfully Installed.”